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Amazon JP probably hates me right now...

August 17th, 2007 (12:13 am)
blah
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current mood: blah

A few weeks or more ago, Amazon JP decided to split an order (July's) on me so that two new release manga wouldn't hold up the rest of my things. So when two weeks passed after the books had been released without receiving a shipping notice, I sent them an inquiry about when the books would be shipped. Well, at least they didn't try making excuses and apologised stating that it was a technical error on their part, and they sent a nominal coupon to make up for the error. No big deal.

That was yesterday. I just sent them another complaint today, this time about a package (part of my Aug order) that has yet to be received despite having been shipped last weekend. Apparently, some time between my last shipment and this one (in the last 2-3 weeks essentially), Amazon switched courier companies from DHL to Fed Ex. Normally, I'd be quite happy as I've always been more favourably inclined towards Fed Ex. However, they just matched DHL's Xmas worst performance record for me. I've had two horrible (in terms of time) experiences with DHL when it comes to my Amazon packages, both during the Xmas season. One saw no delivery for three days despite the package being in-city; this resulted in a two-year boycott of Amazon. (Not entirely fair to Amazon since it's not their service I had a problem with.) Last year, they topped that with four days with no delivery. (At which point I told DHL to hold the package at the depot for pick-up so I could at least get it before Xmas.) Today, Fed Ex matched DHL's Xmas worst. :/

The package arrived in city on Monday morning (~4AM) and if everything went well, I would see a Monday delivery, Tuesday would be more typical, and Wednesday would be on the bad side. (This is for International Priority courier service; normally a 1-3 business day delivery guarantee.) Thursday has now gone by without any signs of a delivery attempt. (In fact, the package has yet to make it onto a delivery truck.) As things stand, I just received notice from Amazon that two more shipments (yesterday's complaint items and most of Sept's order which they split from the pre-order items) will be winging their way to me over the weekend/next week. I wonder when those items will be delivered. :/

Actually, having Amazon split my orders up on me (despite my wanting things sent in one shipment) is a bit of a pain. Not only did July #2 not get sent until I complained, Aug #2 (all but six books) won't be shipped for another few weeks, and Sept #1 (all but two books) should be received next week. I wonder what I'm going to do with Sept's books without having read most of Aug's. ^^;

Comments

Posted by: Maria (reynardine)
Posted at: August 17th, 2007 07:40 am (UTC)
akusokuzan

Amazon.jp finally broke from DHL? Oh, thank goodness. Our city doesn't have a DHL branch at all, thus so-called "overnight" shipping takes more than a week, and twice, the out-of-town drivers (from Cedar Rapids) haven't been able to find our house. :-P Bonus points that at least they called me to ask, but still...

Fed-Ex is meh. Sometimes good, sometime bad. Which isn't what you want in a service that demands punctuality!

Posted by: Shadow (kagedreams)
Posted at: August 17th, 2007 05:29 pm (UTC)

They did; I was quite surprised when I received the first FedEx tracking number.

Ouch. I remember when we were shipping packages out to various contractors outside the cities (but in province) here. We basically had to keep track of which courier shipped where and which company to use for certain places. Messing up on which one to use resulted in up to several days worth of delay. >.<;

Yeah, I'm usually quite patient when it comes to the postal system as I have a clear idea of how long things take for them especially given the volume they handle. I have much less patience when it comes to courier companies though. Oh well. Shall see how long the other packages take and if FedEx is going to be a problem or if they're trying to work out some kinks in handling Amazon's stuffs. (FWIW, DHL started delivering into the early evening hours this year in order to get their packages delivered in a timely manner. It's a bit surprising to have the deliverer arrive after 6PM since it's after business hours and the drivers are usually on/finishing up their pick-up runs.)

Posted by: Simply NANA (toriru4ever)
Posted at: August 17th, 2007 08:49 am (UTC)

waaaaaaaaaaaai!! read my post!! :P

Posted by: Hybrid Paradox (yunaura)
Posted at: August 17th, 2007 01:50 pm (UTC)
DTB2

Mail service seems to be declining nowadays...My class ring is supposedly being held hostage shipped too (since July 23rd). I have till the 23rd of August before I can complain to the ring manufacturers if my ring still hasn't come home. Bad part is, I don't expect to be back home till late September/early October once I move up to dorms. ^^;

Good luck with your shipments though. :]

Posted by: Shadow (kagedreams)
Posted at: August 17th, 2007 05:57 pm (UTC)

Up here mail service is both up and down. ^^;; Generally speaking parcel and expedited service has greatly improved this year with the addition of Sat & Sun deliveries, but US air deliveries is still a shocking 2 weeks standard delivery time compared to one week from the UK. (I've had only a few packages arrive in 1 week from the US; about the same number as takes 3 weeks.) I'm a bit more tolerant for the mail system ever since hearing that our city mail has to be sent to another centre for sorting because our own sorting plant can't handle the volume. ^^; However, I'm not very patient with any form of expedited or guaranteed delivery time service.

Still that delivery time sounds horrible for something like a class ring. (I'm assuming that's straight shipping time and not including manufacturing time.) Didn't you get a tracking number for the package? It's jewelry, so it should normally be sent trackable with signature. Hope your ring arrives soon. ^_^

Posted by: Hybrid Paradox (yunaura)
Posted at: August 18th, 2007 06:04 am (UTC)
Bleach 2

I just found my tracking postcard, but I have no idea where to check it at. ;;>> Might be the manufacturer's site...

I had the ring sent back in for a resizing back in May/June, but that's a busy time due to graduations, so it took a while for them to do anything with the ring. ^^;

Posted by: Kakurenbo (akinarei)
Posted at: August 17th, 2007 11:53 pm (UTC)

Imagine pre-ordering something with Amazon and them losing it.

XD

How goes life?

Posted by: Shadow (kagedreams)
Posted at: August 20th, 2007 05:00 pm (UTC)

Ewww, no thanks. :P Fortunately, the latest packages look like they should arrive in a timely manner. ^_^

Not too bad, although I keep having this love-hate relationship with Vista. Just when I start thinking I could manage working with it, I run into an incompatibility. >.>

BTW, did you manage to get GH ep 15 raw? I should be able to get the other eps out to you over the next few days if you haven't found them yet. ^_^

Posted by: Kakurenbo (akinarei)
Posted at: August 20th, 2007 11:03 pm (UTC)

I was so upset with Amazon. Not too upset though, seeing as I have the next GH manga on order with them.

Do you track your purchases, or no? I never do for some reason. I didn't even track my computer when it was being shipped. -_- How sad is that?

You'll probably have quite a few love-hate moments, me thinks.

...I'd almost forgotten about the Raws. I've been so busy trying to get ready for the new semester and going crazy because I had no idea where the new parking lot was that I haven't thought of much else. Seriously-- who in their right mind doesn't list an address for the new parking lot?

Apparently Parking Services! Brilliant, just brilliant, I say.

Oh! Sorry. I guess I'm still miffed at that. Anyhow-- I did get my hands on 15, but none of the others. Erm...I still have my list somewhere.

*looks at messy desk* ...I'll look for it after classes tomorrow. ^_^

*pats Mokkun* Don't argue with your mom too much. XD

Posted by: Kakurenbo (akinarei)
Posted at: August 23rd, 2007 01:31 am (UTC)
Shattered

Hi, hi!

I found my list! The GH Raws I still don't have are 19, 20, 21, and 24.

Posted by: Shadow (kagedreams)
Posted at: August 24th, 2007 03:39 pm (UTC)

Ep 19's up at this link:

http://www.sendspace.com/file/ncl5t0

I'll UL 20 and 21 today. I'm not sure where ep 24 is at the moment, so I'll let you know if I find it. Hopefully I'll UL it by tomorrow. ^_^

Posted by: Kakurenbo (akinarei)
Posted at: August 24th, 2007 05:45 pm (UTC)
Cabana boys--Ghost Hunt

Wai! Thank you! I'm on Grimmjaw right now, so I'll have to download it to Renji when I get back--unfortunately, I have no way of connecting Grimmjaw and Renji together to transfer files. I should look into something that can help me do that. U of A computer store here I come. Lazing about before class-- ah how I love to be lazy. ^_^

Posted by: Kakurenbo (akinarei)
Posted at: August 25th, 2007 01:40 am (UTC)

Got it! Thank you, thank you!

Posted by: Shadow (kagedreams)
Posted at: August 25th, 2007 02:22 pm (UTC)

Eps 20 and 21 are up now.

Ep 20
http://www.sendspace.com/file/cg09es

Ep 21
http://www.sendspace.com/file/j19acz

Still trying to find ep 24. Will resume the hunt when I get home. Later!

Posted by: Kakurenbo (akinarei)
Posted at: August 25th, 2007 07:14 pm (UTC)

Thank you! You have no idea how happy I am that you're willing to share.

On a note of the scans--I'd do it if I had a working scanner, but out of two printers with scanners, neither is working.

Gee... guess that printer that works through the net isn't worth what it claims, after all. ~_~

Posted by: Shadow (kagedreams)
Posted at: August 26th, 2007 09:19 pm (UTC)

*Finally* found ep 24 hiding in plain view. ^^;; Anyhow, it's been ULed to Sendspace:

http://www.sendspace.com/file/x1r2ns

Enjoy! ^_^

Posted by: Kakurenbo (akinarei)
Posted at: August 27th, 2007 05:42 am (UTC)
LinxMai!

Many, many thanks! You know what they say: the best place to hide things is in plain sight. ^_^

How's the Vista child, Mokkun doing?

Posted by: Kakurenbo (akinarei)
Posted at: August 24th, 2007 06:44 am (UTC)
Question

Hey,

Yami and I were wondering if you had bigger versions of the DVD covers.

Posted by: Shadow (kagedreams)
Posted at: August 24th, 2007 03:42 pm (UTC)
Re: Question

How big is big? I don't actually have them, but I can easily scan what we have if you want them.

Posted by: Kakurenbo (akinarei)
Posted at: August 25th, 2007 01:40 am (UTC)
Re: Question

Yami-nee got back to me and she's wondering if the pictures can be as big as the Naru and Mai one you scanned in previously. The one where Noll was walking and Mai looked like she was going to cry with the blood spatter. I don't know it's proper name that pic; it's in your gallery though I think.

Posted by: Shadow (kagedreams)
Posted at: August 25th, 2007 02:24 pm (UTC)
Re: Question

I think I remember what size that was. (I resized that one to half the original scan size. ^^; ) I'll try getting that done later today.

Posted by: Kakurenbo (akinarei)
Posted at: August 24th, 2007 05:43 pm (UTC)

I'll ask her what dimensions she wants. I think she just wanted something bigger than what the pictures are. Not very helpful, I know. ~_~ I'll ask her after class today.

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